A sewing workshop could explain common alterations and invite customers to request a fitting appointment. The form would identify the garment, desired result and any date when it is needed. After drop-off, a readiness notice would explain collection arrangements. We could retain work status and agreed changes in a file that staff can find without searching through several separate messages or conversations.
An illustrative example to adapt to your business. It does not represent a completed project in this municipality.
Could the website say my workshop is accessible from the REM?
We would check the actual route between the station and your entrance before describing it. A route link and precise walking directions are more useful than an unverified proximity claim.
Could the website guarantee an alteration before an event?
It can collect the required date from the start. The workshop would assess the work and capacity before confirming a deadline, then record the agreed timing in its confirmation.