If you operate a workshop, visitors could choose an item, attach a photo and explain whether they can transport it. An automatic reply would describe the next step without quoting a price before inspection. The record would bring together messages and the agreed drop-off date. A dedicated page would explain accepted repairs and work requiring another provider.
An illustrative example to adapt to your business. It does not represent a completed project in this municipality.
Can someone submit several items together?
Yes. The form could add one entry per item and create a single summary. You would retain the necessary details without making customers restart their entire enquiry.
How should the drop-off point appear?
We include the confirmed address, entrance and agreed hours. If drop-off requires an appointment, that condition appears before the form and again in the confirmation email.