A machine shop could explain accepted materials, part types and the documents needed for an estimate. The form would request quantity, drawing availability and a preferred deadline. We could separate complete files from exploratory inquiries and assign follow-up to each project. Tolerances, feasibility and delivery dates would remain subject to the workshop’s technical assessment before any commitment is made to the buyer.
An illustrative example to adapt to your business. It does not represent a completed project in this municipality.
What can we show when some projects are confidential?
Demonstration parts or general process descriptions can explain capabilities. We would use only photographs and information that your business has permission to make public on its website.
How could we handle an inquiry without a technical drawing?
An option would let the buyer describe the need and attach photographs. Your team could then identify the documents or further support required before preparing a detailed estimate.