For a salon considering online enquiries, the form could request coat type, approximate size, desired service and handling preferences. Duration would remain subject to staff review. A reminder would explain arrival time and items to bring. Repeat visits could be proposed at an interval agreed with the owner, with explicit confirmation before any future appointment entered the active schedule.
An illustrative example to adapt to your business. It does not represent a completed project in this municipality.
Should there be one fixed price per breed?
It can be clearer to explain quotation criteria and included services. The salon confirms the price using submitted details and any assessment it considers necessary for the requested appointment.
How should a first visit be handled?
An initial enquiry can request more detail than a returning customer's booking. Staff then confirm timing and instructions, instead of automatically assigning the same appointment length to every animal.