A team could request the full address, a photograph of the mechanism and the installation height. The form would distinguish the customer entrance from supplier access. A review would establish which parts may be required and a possible appointment window before the customer receives a summary of the proposed intervention and arrival arrangements.
An illustrative example to adapt to your business. It does not represent a completed project in this municipality.
Should the page title also mention Montréal?
Lead with Montréal-Est when that is the municipality served. Broader coverage can be explained in the page text without making the location of this particular offering ambiguous.
How should access restrictions be collected?
Ask for an allowed arrival period, an on-site contact and relevant access details. Leave sensitive information for an appropriate exchange after the team has accepted the actual intervention.