If you offer property visits, the initial form could collect the area, dates and requested tasks. Detailed instructions would be agreed after acceptance of the job. Each visit would produce a report limited to agreed observations, with photos when arranged. Anything requiring a decision would be referred to the owner without automatically triggering a repair or an expense that has not been authorized.
An illustrative example to adapt to your business. It does not represent a completed project in this municipality.
Should periods of absence appear publicly?
No. The public page describes the general service. Property-specific dates and instructions remain in correspondence and the job record, with access limited to the people involved in the work.
Can tasks vary between individual visits?
Yes. A dated list can distinguish regular tasks from one-off requests. The owner and your team then share the same agreed scope before each confirmed visit takes place.