If you restore woven seats, the form could request views of the seat, underside and frame. You would then explain the proposed technique and excluded work. The quote would identify the chosen material and verified dimensions. Progress photos could let the customer follow the work, while a collection notice would be sent only when the particular chair is actually ready.
An illustrative example to adapt to your business. It does not represent a completed project in this municipality.
Do customers need to know the technical vocabulary?
We can explain it through pictures and examples. Customers first describe their furniture, and your expertise then determines the appropriate technique for the actual piece you receive and assess.
How can examples avoid promising identical results?
The portfolio identifies examples as separate projects. Each new quote describes observed condition and proposed work, without assuming that two pieces age or respond to restoration in the same way.