A salon could let an owner add two dogs to one enquiry. Each profile would specify the coat, requested service and useful routines. Staff would check whether the dogs can attend together or consecutively. Confirmation would show a window for each animal and the agreed pickup arrangement. Ready-for-pickup notices would name the relevant dog, while an individual cancellation would leave the second appointment intact.
An illustrative example to adapt to your business. It does not represent a completed project in this municipality.
Can one enquiry reserve two simultaneous appointments?
It can express that preference, but the salon needs to check capacity and duration. The summary should show confirmed times for each dog before presenting both visits as booked.
What if one dog is ready before the other?
Agree on separate or shared pickup when confirming the appointments. The notice should name the dog that is ready and repeat the agreed arrangement, rather than implying both services are complete.